Política de Privacidade
This Privacy Policy describes how Nova Era Construções collects, uses, and protects information collected through our online platform. By using our site, you agree to the terms of this policy.
Information We Collect
We collect information that you voluntarily provide to us when you use this service, such as when you fill out forms or communicate with us directly. This may include your name, contact details, and any other information you choose to provide related to your inquiries about our residential construction and development services.
When you visit our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referral sources, pages viewed, and the dates and times of your visits. We may also collect information through cookies and similar technologies to understand how you use our site and improve your experience.
How We Use Your Information
We use the information we collect for various purposes, including to:
Provide, operate, and maintain this service.
Improve, personalize, and expand our online platform and the services we offer.
Understand and analyze how you use our site to enhance functionality and user experience.
Communicate with you, including for customer service, to respond to your inquiries, provide updates, and for marketing or promotional purposes related to our services (where permitted by law or with your explicit consent).
Find and prevent fraud and ensure the security of our online platform.
Comply with legal obligations.
Legal Basis for Processing
Our legal basis for collecting and using your personal information depends on the specific context in which we collect and use it. We may process your information because:
We need to perform a contract with you or take steps at your request before entering into a contract.
You have given us permission to do so (consent).
The processing is in our legitimate interests and it's not overridden by your data protection interests or fundamental rights and freedoms.
We need to comply with the law.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may employ third-party service providers to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may also disclose your personal information in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Nova Era Construções; prevent or investigate possible wrongdoing in connection with this service; protect the personal safety of users of this service or the public; or protect against legal liability.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Usage data is generally retained for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Data Security
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location and subject to applicable data protection laws (such as the General Data Protection Regulation (GDPR) and the Lei Geral de Proteção de Dados Pessoais (LGPD)), you may have certain rights regarding your personal information. These rights may include:
The right to access the personal information we hold about you.
The right to request that we correct any information you believe is inaccurate or incomplete.
The right to request the erasure of your personal information under certain conditions.
The right to object to our processing of your personal information.
The right to request that we restrict the processing of your personal information under certain conditions.
The right to data portability, meaning you can request to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
The right to withdraw consent at any time where we rely on your consent to process your personal information.
If you wish to exercise any of these rights, please contact us using the details provided below.
International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Nova Era Construções is located in Brazil. If you are located outside Brazil and choose to provide information to us, please note that we transfer the data, including personal data, to Brazil and process it there.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Third-Party Links
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by mail at:
Nova Era Construções
1357 Rua Vergueiro, Conjunto 701
São Paulo, São Paulo, 01545-000
Brazil